Right of Withdrawal

Right of Withdrawal (EU Consumers)

As a consumer within the European Union, you have the right to withdraw from your purchase within 14 days, without giving any reason.

Withdrawal Period

The withdrawal period expires 14 days from the day on which you or a third party designated by you (other than the carrier) physically receives the goods.

How to Exercise Your Right

To exercise your right of withdrawal, you must inform us of your decision by means of a clear written statement (e.g. by email). You may use the model withdrawal form below.

Email: support@paximio.com

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)


To: Paximio — support@paximio.com

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:

Ordered on / Received on:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is submitted on paper):

Date:


Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs, without undue delay and no later than 14 days from the day we are informed of your decision to withdraw. We will use the same payment method you used for the original transaction.

You must return the goods without undue delay and no later than 14 days after notifying us of your withdrawal. You bear the direct cost of returning the goods.